Bitrix24

Documents live on the record, not on a file server

Hunting for where the quote, contract or report went is the quiet daily time sink. The document module keeps them inside the record they belong to.

Online documents and drive

Documents open and edit inside Bitrix24, and can also be worked on in Google Docs, Office 365 or desktop applications. Wherever the editing happens, the version stays in Bitrix24.

On the drive side, folder structure, sharing and access permissions are managed. External sharing can be done with time-limited links.

  • Creating and co-editing documents online
  • Google, Office 365 and desktop app support
  • Version history and locking
  • Time-limited, permissioned external sharing
Documents screen with a file list, publishing toggles and cloud connections

Documents generated from templates

Quotes and contracts are not rewritten each time. The corporate template is defined once and the document fills automatically from CRM data.

Customer name, line items, amounts and terms come from the record, which removes the errors that come from filling them in by hand.

  • Corporate template and branding
  • Automatic filling from CRM data
  • Line items and price calculation
  • PDF generation and sending
Preview of a prepared quote document with the delivery options panel

Bitrix24 Sign: electronic signature

The biggest friction in signing sits with the other party: downloading an app, creating an account, using a signature device. Bitrix24 Sign removes that; they click a link and sign.

When the document was sent, opened and signed is written to the record, and the process can be automated with a workflow.

  • Signing with nothing to install on the other side
  • Sending, viewing and signing recorded
  • Stored against the CRM record
  • Automatic sending through a workflow
Deal card with documents sent for signature and the signing screen on a mobile device

What the module covers

Online documents

Created and co-edited in the browser.

Drive and sharing

Folder structure, permissions and time-limited external links.

Document templates

Quotes and contracts filled from CRM data.

Bitrix24 Sign

E-signature with nothing to install on the other side.

Knowledge base

Company knowledge kept searchable.

Collab

A permissioned shared space for external parties.

How would this work in your process?

In a free 30-minute call we listen to your workflow and map out how this would run in your company.

Book a free consultation

Frequently Asked Questions

Is Bitrix24 Sign legally valid?

Bitrix24 Sign is an electronic signature solution that records who signed a document and when. Document types requiring a qualified electronic signature need separate infrastructure. Which applies to which document should be assessed with your legal adviser.

Can we use our existing templates?

Yes. We convert your Word or PDF templates into Bitrix24 document templates, keeping branding, terms and signature blocks. The document then fills from CRM data.

Where are our files stored?

On the cloud edition, in Bitrix24's EU data centres. Storage varies by plan: 5 GB on the free plan, 1 TB on Professional. On-premise keeps files on your own servers.

Can we use it alongside Google Drive or OneDrive?

Yes. Bitrix24 Drive connects to those services and documents can be opened and edited in them. We decide during setup where the master copy of each file lives.

Let's configure this around your business

Book a free intro call and we'll walk through your process and show which settings fit you.