Bitrix24 across Turkey
Our head office is in Konya; we serve the whole of Turkey. Most of our clients are in Istanbul, Antalya and Izmir, and health tourism dominates in all three; but because the operation runs differently in each city, the implementations differ too.
Cities
Each page covers the industry we meet most in that city, the focus of the implementation and the questions clients actually ask.
Istanbul
Most of our Istanbul clients are in health tourism. What sets the city apart is volume: hundreds of leads a day, shift-based consultant teams and the most expensive advertising competition in Turkey.
Antalya
Most of our work in Antalya is health tourism and hospitality. Both share the same pattern: inbound demand from abroad, in several languages, mostly over WhatsApp.
Izmir
Health tourism dominates our work in Izmir too. What differs from Istanbul is scale: fewer leads, but a longer and deeper evaluation process per patient.
Ankara
Most of our Ankara clients are in real estate. What makes the sector different is that it runs two ways at once: you manage buyers and sellers, demand and inventory, at the same time.
Bursa
Most of our Bursa clients are manufacturers. In those businesses after-sales processes have to live inside the CRM as much as sales does; quality and sales need to see the same record.
Implementation focus by city
In Istanbul, Antalya and Izmir our work is concentrated in health tourism; what differs between them is not the industry but how the operation runs.
| City | Dominant industry | Implementation focus |
|---|---|---|
| Istanbul | Health tourism: hair transplant, aesthetics, dental | High lead volume, shift routing, campaign ROI |
| Antalya | Health tourism: accommodation and season driven | Hotel booking, transfers, multilingual routing |
| Izmir | Health tourism: dental, aesthetics, eye care | Long consultation cycles, dormancy alerts |
| Ankara | Real estate: agencies and portfolio management | Demand-to-property matching, commission splits |
| Bursa | Manufacturing: automotive supply, textile, machinery | Sample and validation, complaint and quality tracking |
What remote delivery does not change
What determines implementation quality is mapping the process correctly, not sharing a room. Our method does not change when we work remotely:
- Process mapping sessions run over screen share and are recorded
- Training is recorded, so a new hire can watch the same session later
- Support requests are opened through the portal with an SLA clock running
- Post-go-live improvement rounds are scheduled in advance
- For stages that need presence, our team travels to your city
Frequently Asked Questions
Our city is not listed. Do you serve it?
Yes. We serve the whole of Turkey. The cities listed are simply where our client base is concentrated; the way we work is identical elsewhere. Implementation, training and support run remotely, with on-site work planned when needed.
Is a remote implementation weaker than an on-site one?
It is not. Most of the work happens on screen anyway and sessions run over screen share. Being in the room usually matters for kick-off and large group training, and for those stages our team travels to your city.
How is on-site work priced?
For larger projects, on-site days are stated in the proposal. For one-off visits, travel and accommodation are calculated separately. We put this in writing at proposal stage so there are no surprise line items later.
Your head office is in Konya. Does that slow support down?
No. Support requests are opened through the Bitrix24 portal and the SLA clock runs regardless of geography, with a phone line for urgent failures. Most of our clients are already in Istanbul, Antalya and Izmir and support runs remotely.
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