Pricing

Bitrix24 pricing and what separates the plans

Bitrix24 is priced per company rather than per user and comes in two plan families: Essentials and Vibe+. Below you will find current list prices for both, the user limit on each plan and the differences that actually drive the decision.

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At a glance

Bitrix24 is priced per company; up to the user count included in your plan you pay nothing extra per seat.
The Free plan does not limit the number of users; the limit is in the features: WhatsApp, telephony and email integration unlock with Basic.
Essentials plans save roughly 30% on annual billing; Vibe+ plans save 40%.
CRM forms, e-signature, quotes and invoices arrive with Standard; sales automation, RPA and time tracking with Professional.

Plans and list prices

There are two plan families: Essentials covers the standard business tools, while Vibe+ adds an app-building and unlimited AI layer on top of the same plans. Amounts are US dollars per company per month, not per user.

Free
A way to explore Bitrix24 with no user limit
Free

Unlimited users included
Try it free
Core features:
- 5 GB storage
- Basic CRM (deals, contacts)
- Tasks (Kanban, Gantt)
- Shared calendars
- Chat and video calls
Basic
For solo founders and small teams just starting out
49US$
/ company / month, billed annually
Save US$240 a year
5 users included
Get a quote
Everything in Free, plus:
- 24 GB storage
- AI for everyday work
- Sales pipelines
- Recurring deals
- Online payments
- Email integration
- WhatsApp integration
- Telephony integration
Standard
For mid-sized businesses and companies scaling up
99US$
/ company / month, billed annually
Save US$540 a year
50 users included≈ US$1.98/user
Get a quote
Everything in Basic, plus:
- 100 GB storage
- Unlimited leads
- Invoices and quote creation
- CRM form designer
- E-signature
- WhatsApp marketing
- Task efficiency (KPI)
- Unlimited projects and whiteboards
Most chosen
Professional
For scaling companies running comprehensive automation
199US$
/ company / month, billed annually
Save US$1,080 a year
100 users included≈ US$1.99/user
Get a quote
Everything in Standard, plus:
- 1 TB storage
- Sales automation
- Call tracking
- Email marketing
- Ad automation
- Booking
- Analytics and reports
- Task time tracking
- Robotic Process Automation (RPA)
- HR and working-time tools
Enterprise
Maximum data protection, speed and unlimited growth
399US$
/ company / month, billed annually
Starts at 250 users
250+ users includedtiered, up to 10,000 users
Get a quote
Everything in Professional, plus:
- 3 TB storage and above
- Maximum data protection
- Priority support
- Multi-company (multi-portal) structure
- Advanced governance and auditability

Enterprise is tiered: it starts at 250 users and scales up to 10,000. Prices are set by Bitrix24 and exclude VAT.

Plan picker

Which plan fits you?

Five questions; based on your answers we show which plan is enough and why. We do not recommend a bigger plan than you need.

1How many people will use the system?Bitrix24 is priced per company, not per user.

2Should WhatsApp, telephony and email connect to the CRM?If customers write on these channels, enquiries land as records automatically.

3Will you use quotes, invoices, e-signature or web forms?If you produce documents during the sale or collect forms from your site.

4Do you need sales automation and analytics?Robots, RPA, time tracking and detailed reports.

5Would you like to build custom apps without writing code?Vibecode and unlimited AI come with the Vibe+ plans.

Answer the questions and we will show the recommendation here.

0 / 5

The points that actually decide the plan

Bitrix24's official comparison table has more than 880 rows. These are the ones that change our clients' decision in practice.

Comparison of Bitrix24 Free, Basic, Standard, Professional and Enterprise plans by decision point
Capability	Free	Basic	Standard	Professional	Enterprise
Users	Unlimited	5	50	100	250+
Storage	5 GB	24 GB	100 GB	1 TB	3 TB+
Core CRM (deals, contacts)	✓	✓	✓	✓	✓
Tasks and projects	✓	✓	Unlimited	Unlimited	Unlimited
WhatsApp integration	No	✓	✓	✓	✓
Telephony integration	No	✓	✓	✓	✓
Email integration	No	✓	✓	✓	✓
Sales pipelines	No	✓	✓	✓	✓
Online payments	No	✓	✓	✓	✓
Unlimited leads	No	No	✓	✓	✓
Quotes and invoices	No	No	✓	✓	✓
CRM form designer	No	No	✓	✓	✓
E-signature	No	No	✓	✓	✓
Sales automation (robots)	No	No	No	✓	✓
Robotic Process Automation (RPA)	No	No	No	✓	✓
Analytics and reports	No	No	No	✓	✓
Time and attendance tracking	No	No	No	✓	✓
Multi-branch structure, central management	No	No	No	No	✓
Multi-level permissions, session history	No	No	No	No	✓
Priority support	No	No	No	No	✓

Every line item, feature by feature: Bitrix24's full comparison table

What actually separates the plans?

The feature lists are long, but the decision usually comes down to four points. In the order people ask about them:

Free: the team can be large, the toolbox is small

The free plan does not cap user numbers; you can invite your whole team. The limit is in the tools you get: basic CRM, tasks, chat and video calls are there, but the customer channels are not.

If your customers reach you on WhatsApp, by phone or by email, those enquiries will not land in Bitrix24; you would have to create the records by hand. To trial real usage with a sales team, evaluate on Basic.

Unlimited users, the whole team can be invited
5 GB storage, basic CRM (deals, contacts)
Tasks (Kanban, Gantt) and shared calendars
Chat and video calls
No WhatsApp, telephony or email integration

Basic: where you start connecting channels

Basic brings the communication channels in: WhatsApp, your phone system and email connect to the CRM. Sales pipelines, recurring deals and online payments are also on this plan.

It is the typical starting point for small sales teams of up to five people.

5 users, 24 GB storage
WhatsApp, telephony and email integration
Sales pipelines and recurring deals
Online payments
AI assistance for everyday work

Standard: where document and form work begins

Quotes, invoices, e-signature and the CRM form designer arrive with Standard, along with unlimited leads and unlimited projects.

If your sales process produces documents, collects forms from your website or has contracts signed, Standard is the realistic starting plan.

50 users, 100 GB storage
Unlimited leads and unlimited projects
Quote and invoice creation
CRM form designer and e-signature
WhatsApp marketing, task efficiency (KPI)

Professional: where automation unlocks

Sales automation, robotic process automation (RPA), email marketing, booking, analytical reports and working-time tracking come with Professional.

If you want processes driven by rules and triggers, campaign ROI measured, or HR brought into Bitrix24 as well, this is the plan.

100 users, 1 TB storage
Sales automation and RPA
Email marketing and ad automation
Analytics, reports and call tracking
Booking, task time tracking, HR tools

Enterprise: scale, isolation and governance

Enterprise is for organisations that need multi-company structures, high user counts, advanced security and priority support. It starts at 250 users and scales in tiers to 10,000.

Data residency, audit logging and department-level isolation are discussed at this level.

Tiered from 250 to 10,000 users
Maximum data protection and priority support
Multi-company (multi-portal) structures
Advanced governance and auditability

The licence is one line, the setup is another

The Bitrix24 licence is the software itself. Configuring it around your processes, getting the team to actually use it and migrating your data is separate work; that is what we do.

Process analysis and designing the sales pipeline
Connecting the channels: WhatsApp, telephony, email, web forms
Automation rules, triggers and workflows
Migrating existing data (Excel, a previous CRM) with field mapping
Team training and making the habit stick
Support and improvement after go-live

Because scope varies by company we do not publish a fixed price list. We settle the scope on the discovery call and send a written quote.

What changes when you buy through a Gold Partner?

Local invoicing and payment in your own currency; FX and payment handling are on us
Licence, setup and support in one place; no chasing separate contacts
An independent view on plan choice: selling you an oversized plan helps neither of us
A recommendation based on your actual usage when it is time to upgrade or renew
Support in Turkish or English, in your own time zone

Frequently Asked Questions

Is Bitrix24 priced per user?

No. Bitrix24 is priced per company. The Standard plan, for example, covers 50 users; whether you run it with 12 people or 48 you pay the same. That is why the cost advantage over per-seat CRMs becomes clear as the team grows.

Is the free plan actually enough?

On user numbers, yes; the free plan lets you invite your whole team. But WhatsApp, telephony and email integration are not included, so enquiries from customer channels do not reach the CRM automatically, and storage is capped at 5 GB. It is fine for internal tasks and communication; running customer processes needs Basic or above.

Do the prices include VAT, and can we pay locally?

List prices are in US dollars and exclude VAT. Bought through a Gold Partner, invoicing is local and payment can be made in Turkish lira; we handle the exchange rate and payment method.

Can we upgrade mid-term?

Yes. An upgrade takes effect immediately and your remaining time is carried over pro rata to the new plan. Moving from annual back to monthly is only possible at the end of the term.

How much does the setup cost?

Because scope depends on how many processes you run, what data has to be migrated and which integrations you need, we do not publish a fixed list. We settle the scope on the discovery call and give you a written, fixed quote; the call itself is free.

Is there an on-premise edition?

Yes. Bitrix24 On-Premise is a separate licence for organisations that must keep data on their own servers, and it is priced differently from the cloud plans. It gives you source code access and full customisation; we assess it separately if that is your requirement.

How often do prices change?

Bitrix24 can update list prices during the year. The amounts on this page were taken from the official price list on the date shown at the bottom; we confirm the current figure before any contract in any case.

List prices were taken from Bitrix24's official price list on 24/09/2026. Source: bitrix24.com.tr/prices

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