Distance Sales Agreement

1. Parties

Seller:

Company

VRTeknoloji

Address

Nisantas Mah. Dr. Mehmet Hulusi Baybal Cd. No:5 D:111, 42060 Selcuklu/Konya, Turkey

Phone

+90 850 307 43 15

Email

bilgi@vrteknoloji.com

Buyer: the natural or legal person purchasing the service. The name, address and contact details declared by the buyer at the time of order shall apply.

2. Subject

This agreement sets out the rights and obligations of the parties in relation to the purchase by the buyer of the products and services offered by the seller.

3. Products and services covered

• Bitrix24 cloud and on-premise licences
• Bitrix24 implementation and configuration services
• End-user and administrator training
• Technical support and maintenance packages
• Customization, integration and data migration services

The name, scope, duration and price of the product or service purchased are stated clearly in the quote and invoice provided to the buyer. Prices exclude VAT; taxes are shown separately on the invoice.

4. Payment terms

Payments are made by bank transfer to the account notified by the seller. Unless otherwise agreed, licence fees are collected in advance. Payment schedules for services are stated in the quote.

5. Delivery

Products and services are delivered digitally; there is no physical delivery. Licences are assigned to the portal or email address notified by the buyer once payment reaches the seller's account. Implementation, training and consultancy services are carried out remotely or on site according to the schedule agreed between the parties.

6. Right of withdrawal

Under Article 15 of the Regulation on Distance Contracts, there is no right of withdrawal for services performed instantly in electronic form and for intangible goods delivered instantly to the consumer. Accordingly, no right of withdrawal may be exercised for software licences already assigned or services whose performance has begun.

For services whose performance has not yet begun, the buyer may exercise the right of withdrawal within fourteen days from the date the contract was concluded. Notice of withdrawal must be sent in writing to the email address above.

7. Limitation of liability

The Bitrix24 software is not the seller's product; it is developed and operated by Bitrix24. The seller is not liable for outages, defects or data loss originating from the software itself. The seller's liability is limited to the implementation, training, support and development services it provides.

8. Confidentiality and personal data

The parties are obliged to keep confidential any commercial information learned during the term of the agreement. The principles governing the processing of personal data are set out in the Personal Data Protection Notice.

9. Entry into force and amendments

This agreement is deemed concluded electronically once the buyer confirms the order. The seller reserves the right to amend the text of the agreement; amendments take effect on the date they are published on this page and do not affect agreements concluded before publication.

10. Governing law and jurisdiction

This agreement is governed by Turkish law. For disputes within the monetary limits announced by the Ministry of Trade, the Consumer Arbitration Committees at the buyer's place of residence are competent; for disputes above those limits, the Courts and Enforcement Offices of Konya are competent.

11. Notices

Notices between the parties are served to the addresses or email addresses stated above. Unless a change of address is notified to the other party in writing, service to the existing address shall be deemed valid.