Personal Data Protection Notice

Data controller

Under Law No. 6698 on the Protection of Personal Data (KVKK), your personal data is processed by the company below acting as data controller.

Company

VRTeknoloji

Address

Nisantas Mah. Dr. Mehmet Hulusi Baybal Cd. No:5 D:111, 42060 Selcuklu/Konya, Turkey

Phone

+90 850 307 43 15

Email

bilgi@vrteknoloji.com

Categories of personal data

Within our customer relationships and contact made through this website, we process the following categories of data:

• Identity data: first name, last name
• Contact data: phone number, email address
• Company data: company name, job title, headcount
• Customer transaction data; services requested, quotes and contract records
• Communication records; form messages, email correspondence, meeting notes
• Security data: IP address, browser type, pages visited

Purposes and legal grounds

We process your personal data only for the purposes below, relying on the legal grounds set out in Article 5 of the KVKK:

• Responding to demo, quote and information requests; directly related to the conclusion or performance of a contract
• Delivering purchased services and running implementation and support processes; performance of a contract
• Issuing invoices and meeting statutory record-keeping duties; legal obligation
• Measuring and improving service quality; legitimate interest
• Sending promotional and informational messages where you have consented; explicit consent

Transfer of personal data

Your personal data is transferred only to the extent necessary to deliver the service and in line with applicable legislation:

• Our service providers; hosting, email and CRM infrastructure suppliers
• Bitrix24, the operator of the Bitrix24 platform; for licence and portal operations you have requested
• Competent public authorities; upon lawful request
• Our accountants and legal advisors; in order to meet statutory obligations

Some of our service providers may host data outside Turkey. Where this is the case, the transfer is carried out in accordance with the conditions set out in Article 9 of the KVKK.

Retention period

Your personal data is retained for as long as necessary for the purpose it was collected and for the minimum periods required by law. Once the period expires, the data is deleted, destroyed or anonymised. Commercial and financial records are kept for ten years under the Turkish Commercial Code and Tax Procedure Law.

Your rights

Under Article 11 of the KVKK you have the right to:

• Learn whether your personal data is being processed
• Request information if it has been processed
• Learn the purpose of processing and whether the data is used accordingly
• Know the third parties to whom the data is transferred, in Turkey or abroad
• Request correction if the data is incomplete or inaccurate
• Request erasure or destruction within the conditions set out in the law
• Request that correction, erasure and destruction be notified to third parties the data was transferred to
• Object to a result against you produced solely by automated analysis of your data
• Claim compensation if you suffer damage because of unlawful processing

How to apply

You can submit requests regarding these rights by email to bilgi@vrteknoloji.com or in writing to Nisantas Mah. Dr. Mehmet Hulusi Baybal Cd. No:5 D:111, 42060 Selcuklu/Konya, Turkey. Your application will be concluded free of charge within thirty days at the latest, depending on the nature of the request. Where the process incurs an additional cost, the fee set by the Personal Data Protection Board may apply.

Changes

This notice may be updated in line with changes in legislation or in our business processes. The current version is always published on this page.